Terms of service

Terms of Service

Effective Date: April 20, 2026

Welcome to PillowsHand. These Terms of Service ("Terms") govern your access to and use of our website located at pillowshand.store. By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms.

Business Information

Acceptance of Terms

By using this website, you confirm that you are at least the age of majority in your state or jurisdiction and have the legal capacity to enter into a binding agreement.

Website Use

You agree to use this website only for lawful purposes and in accordance with these Terms.

You agree not to:

  • Use the website in violation of applicable laws or regulations
  • Attempt unauthorized access to website systems or data
  • Transmit malicious code, viruses, or harmful software
  • Interfere with the operation or security of the website
  • Use the website for fraudulent purposes

Products and Services

We make reasonable efforts to ensure product descriptions, pricing, images, and availability are accurate. However, errors may occasionally occur.

We reserve the right to:

  • Modify product offerings
  • Discontinue products without notice
  • Correct pricing or content errors
  • Limit quantities available for purchase

Orders and Acceptance

Submission of an order does not guarantee acceptance.

We reserve the right to refuse, limit, or cancel any order for reasons including:

  • Product availability issues
  • Pricing inaccuracies
  • Suspected fraud
  • Payment authorization failures
  • Violation of these Terms

Pricing and Payment

All prices displayed on our website are listed in USD (United States Dollars).

Accepted payment methods include:

  • Shopify Payments
  • Major credit and debit cards
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay

Payment must be successfully authorized before an order can be processed.

Shipping

Shipping information, delivery estimates, processing times, and related details are outlined in our Shipping Policy.

Estimated delivery times are not guaranteed and may vary due to carrier operations, weather conditions, or other circumstances beyond our control.

Returns and Refunds

Returns, exchanges, and refunds are governed by our Return and Refund Policy.

Customers should review that policy before making a purchase.

Intellectual Property

All website content, including text, graphics, logos, images, product descriptions, design elements, and other materials, is owned by or licensed to PillowsHand and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

To the maximum extent permitted by law, PillowsHand shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from:

  • Website use
  • Product purchases
  • Delivery delays
  • Website interruptions
  • Technical issues beyond our control

Disclaimer of Warranties

The website and services are provided on an "as available" and "as is" basis without warranties of any kind except where required by applicable law.

Third-Party Services

Our website may utilize third-party services including payment processors, logistics providers, and platform services.

We are not responsible for the policies, practices, or actions of third-party providers.

Privacy

Your use of our website is also governed by our Privacy Policy.

Termination

We reserve the right to suspend or terminate access to our website if these Terms are violated or if unlawful activity is suspected.

Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the United States and the State of Massachusetts, without regard to conflict of law principles.

Changes to These Terms

We may update these Terms of Service from time to time. Any revisions will be posted on this page with an updated effective date.

Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Last Updated: April 20, 2026